Please contact us with any questions you may have, before sending your
Film/videos/slides/negatives/APS to us. You may contact us via email at
or by phone at 919.439.2220.
First Organize your
film/videos/slides/negatives into the order you would like them
mastered onto
the CD/DVD. We prefer to scan to DVD as we can place more
images on this medium. DVD is our default medium unless
you request digital mini-dv tape or CD's. Please number your
film/videos/slides in order if
possible. Place all slides facing the same direction,
first slide on top and labeled as such.
If your slides are in a carousel or tray, and in the order you
would like them scanned, you do not need to remove them.
We will remove the slides for scanning but will not place them
back into the carousel or slide tray. We will return them
to you in weatherproof bags and heavy shipping boxes.
Place any slides/negatives that you would like scanned together
into a group and label the group.
Second We do not clean your
slides/negatives. We do clean and lubricate all movie
film. For your slides/negatives we will blow off surface dust with clean
compressed CO2. If your slides need cleaning from fungus,
fingerprints, stains or other debris, you may choose to clean
them with an archival cleaning product such as PEC-12 liquid on
PEC Pads.
PEC-12 can be obtained at
ADORAMA
along with many other products that we use.
Most slides have tiny specks, lines and surface blemishes, that
are
especially noticeable in bright, single color areas of the image,
like the sky. Small specks are much less noticeable on dark
sections of an image. High resolution scanning will reveal the
tiniest imperfections on your film. What is on the
negative at the time of scanning will remain in the digital
image.
Third
Please tell us what naming convention we should use for your
images. Label each group you wish scanned with its
appropriate naming convention. We regret that we can not give each image a unique
name but we can use a naming convention like 1962
Christmas. Each successive image in that group will follow
as "1962 Christmas 01", 1962 Christmas 02", etc. If you
fail to let us know a naming convention, your images will be
named image01, image 02 and so on. Videos should be named
with the naming convention you wish to have as the Title to the
DVD
Please refer to our Shipping
page for instructions on packaging and shipment.
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